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Belgian Post asks EMS to claim undelivered package

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Hey,

My package has been sorted for a month in Belgium - but still didn't get delivered. Now they ask me that the China Post (EMS) opens a request at the Belgium post to get it delivered. Could you please check with them ASAP, open a claim and let me know what's happening. This is the track and trace : CY000830025CN

It would be great if you can provide me an ID or track number so I can follow up with the Belgian post

You may get the answer from the following articles:

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Why can't I track my China Post package?

1 Answer(s)

user
Hi Gokan,

You need to contact the seller to open a claim for you. Only they could do that.

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Hey,

My package has been sorted for a month in Belgium - but still didn't get delivered. Now they ask me that the China Post (EMS) opens a request at the Belgium post to get it delivered. Could you please check with them ASAP, open a claim and let me know what's happening. This is the track and trace : CY000830025CN

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