If package lost in uk who’s responsible to claim

Asked by Tester1234 | 12/16/2020 2:48:03 AM

My package has been stuck since 18th November at heathrow.
Seller says it is buyers responsibility to claim as it is in the uk and won’t refund LZ442736401CN

You may get the answer from the following articles:

What Are the Compensation Standards for Lost Packages During the International Shipping and Delivery?

What Are the Reasons That Cause the Loss of Parcels?

Why is my package stuck in transit for so long?

1 Answer(s)

Daisy | 12/16/2020 10:14:51 PM Reply

Hi Tester1234,

It's delivered by Royal Mail. You need to contact them to check it for you.

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