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claim for LZ551026840CN

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I am waiting for arrival of a piece of luggage, number LZ551026840CN.
I contacted It is actually now regarded as lost luggage in my understanding.
I repeatedly contacted postnord office, but they clearly said that
only the sender can, and should contact to chinapost first.
Then I contacted the sender, but the said that they cannot claim when the marchandise is less than 150 euro.
I dont know about 150 euro rule, however, the postnord officer said
that in general the sender can, and should claim to chinapost.
Then, could you contact postnord?

1 Answer(s)

user
Hi rk,

Sorry, we are only a tracking platform and couldn't help you deal with the package. You have the right to ask for refund from the seller if you couldn't receive it in time.

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I am waiting for arrival of a piece of luggage, number LZ551026840CN.
I contacted It is actually now regarded as lost luggage in my understanding.
I repeatedly contacted postnord office, but they clearly said that
only the sender can, and should contact to chinapost first.
Then I contacted the sender, but the said that they cannot claim when the marchandise is less than 150 euro.
I dont know about 150 euro rule, however, the postnord officer said
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Then, could you contact postnord?

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