Have services halted in shenyang

Asked by Tony | 9/16/2020 5:39:32 AM

Hello my parcel number is RN619007038GB. It has been in Shenyang Postal union for 16 days. What is preventing it from being deliver. It would seem that is lost. I have contacted you before and you have told me that there has been no stoppage of services. I sent off my package on the 19th of August that is a total of 28 days. If it is lost please confirm so I can make a claim with Royal mail.

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4 Answer(s)

Daisy 9/17/2020 12:14:02 AM

Hi Tony,

It's moving now.

Number: RN619007038GB
Package status: In transit
Country: United Kingdom -> China
2020-09-17 10:02, Shenyang City, leave the Shenyang International Processing Center, the next stop (Shenyang Post District Central Bureau North Station Train Transfer Station) (transit)
2020-08-28 01:37, Shenyang City, arrived at the "Shenyang Post District Central Bureau Mail Processing Center" (by transfer)
2020-08-27 12:06, Beijing, Leave Beijing East Station, next stop (Shenyang Post District Central Bureau Mail Processing Center) (transfer)
2020-08-26 18:39, Beijing, arrive at Beijing International Mail Transfer Department (transit)
2020-08-20 07:34, Langley, Langley has been exported straight.
2020-08-20 03:56, Langley, leave the Overseas Export Swap Bureau (not yet arriving at China Post)
2020-08-20 03:56, Langley, leave the Langley Processing Center.
2020-08-19 12:43, United Kingdom, United Kingdom has been received.

Tony 9/17/2020 12:20:40 PM

I just checked the tracking it has change and it is now saying that it is going back to Beijing. Why is this?
Depart [Shenyang Postal District Central Bureau North Station Train Transfer Station], the next stop [Beijing East Station] (transit)
Shenyang city

Tony 9/17/2020 7:08:23 PM

Why is my package going to Beijing. Did the receiver fail to collect the package?

Daisy 9/17/2020 8:33:40 PM

Hi Tony,

Is the destination city Shenyang? If so, it may couldn't be delivered due to the address problem. It's on the way back now. You'd better let the receiver in China call China Post service number 11185 to reflect the problem and further check it as soon as possible.

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