Carrier received parcel on jan 19 then no more updates

Asked by Lordif | 2/22/2021 8:18:38 PM

My parcel tracking number is EE445415304IT and is supposed to be sent from Italy to Macau. It was diverted to Beijing and “Carrier received it” on Jan 19. After this, no more updates about the parcel. Should I report loss? Will it ever be sent to Macau? It has been in that status for more than 1 month and Beijing is just a few hours flight from Macau. Is there any problem with it? Can I get any compensation if the parcel is finally lost?

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1 Answer(s)

Daisy 2/24/2021 6:31:00 PM

Hi Lordif,

It's stuck in Beijing now. If you couldn't receive it in time, contact Poste Italiane to give you a solution.

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