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CK301019655GB item lost

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why is this still not released, where can we claim compenasation for lost item not delivered
Robbie

You may get the answer from the following articles:

What Are the Compensation Standards for Lost Packages During the International Shipping and Delivery?
What Are the Reasons That Cause the Loss of Parcels?

5 Answer(s)

user
Hi robbie,

As you shipped through Parcelforce, you need to contact them to claim compensation in time.
user
you have the package, you have the invoice, you have the responsibilty why will you not deliver and fulfil your obligation?
user
Hi robbie,

Sorry, we are only a tracking platform.
user
Ok, can i have the name of the shipping company and contact details please?
thnka
user
Hi robbie,

Call 11185 to contact China Post directly please.

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