Hello, "Invoice Missing" normally means that customs cannot determine how much the package is worth and whether or not it needs to be taxed. I would recommend contacting the Chinese customs to get your issue sorted out. You can call their phone number below. I recommend telling them your name, address, package number, telephone, and the total costs of the product you are sending/receiving. Hope you get your issue sorted out soon!
I have my package tracked with CO982556596RO number and its shows for over a week thats hold to custom. I want it to be returned,its a return, it came from china and i just returned it. Why is staying there? Whats the hold up? Thanks
Hi there, my parcel has been hold up in the Guangzhou custom for more than a month, could you please check and advise what should I do now. Tracking number: CF132768242AU
"Invoice Missing" normally means that customs cannot determine how much the package is worth and whether or not it needs to be taxed. I would recommend contacting the Chinese customs to get your issue sorted out. You can call their phone number below. I recommend telling them your name, address, package number, telephone, and the total costs of the product you are sending/receiving. Hope you get your issue sorted out soon!
Chinese Customs Phone Number: 1 300 148 168