Customer parcel cleared by custom but not yet deliver

Asked by Shannon | 4/22/2018 9:47:55 PM

Item cleared by custom since 06April, still not yet be deliver to appointed address. Please check.
EE779839169AU , shipping from Australia to Shenzhen China.
Thanks

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1 Answer(s)

David 4/23/2018 10:40:00 PM

It's stuck at customs of Shenzhen. You'd better inform the receiver in China and let him call China EMS service number 11183 to ask how to get it.

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