China Post: 86 10 11185 EMS: 86 10 11183

Customs fee package release issue

|


CJ467190965US
Yes I have waited. How do I talk to someone?
Because they are telling the person I’m sending to in China. The seller who I’m retiring goods to. That he has to pay 671rmb tax for the items which have no value because I am returning them to the seller.

1)
The item only cost me 321rmb originally. So why is he having to pay a customs fee of 671rmb? Twice the value of what I paid?

2)
How do I get this resolved do the seller gets their item back and I am able to get my refund from the seller

Please someone help or tel me who to talk to to get this resolved and what I need to tel them so it can get

You may get the answer from the following articles:

5 Answer(s)

user
Hi Drprez,

In this case if the seller doesn't pay to the customs, it couldn't be released. You can only let the seller require the customs to return it back to you now.
user
Why. Does the seller have to pay a customs
S fee for an item I am returning to them? How do I pay this fee?
user


Why does the seller have to pay there is an exemption for returned goods

The rule says
For goods that were exported from January 1, 2020 to December 31, 2020, the exporters will not be required to pay import duties, import value-added tax (“Import VAT”), and consumption tax on goods that are returned to China within one year of export (“Qualified Returned Goods”).
user
Hi Drprez,

Not sure. You need to let the seller provide you the proof. I just thought they may cheat you.
user
What are you talking about you’re not even answering my questions I know the seller so there’s no problem I’m not worried about being cheated I’m trying to get a package back to them and it is stuck in customs how do I pay the fee or why are we being charged a fee for returning an item who do I have to talk to you to fix the situation that is what I’m asking

Related Questions

Help! China Customs clearance, Refusal for release for a returned package (1 reply)

I had an issue with my parcel from Shanghai to Moscow, there was a mistake in the address and I had to send my parcel back to Shanghai to try for a second delivery, but now the tracking CP376992919CN says "China, Customs clearance, Refusal for release".
What does it mean? Is this a standard procedure, or do I have to do some extra steps? 青帮我解决一下,谢谢~

RY272455656GB - customs will not release (1 reply)

Guangzhou customs will not release this package due to its value of £245. The contents and value of each are all specified on the customs form on the parcel. Recipient has been told to find a customs import company to complete forms, but cannot find any compant that will do this.
So will the package now be returned to sender and if so when ?

When will package be release from Customs (1 reply)

Hello,
I am supposed to be receiving a package from my home country the US. It currently says that it is being inspected by customs. I want to know when will customs release my package?
Tracking Number: CJ454857013US
Thank you for your time and look forward to hearing back from you.

Answer This Question

'Questions and Answers' opens during working days(from Monday-Friday). You are not allowed to post or reply questions now. Thank you for your cooperation.
Thank you!Your answer has been posted successfully!