DID NOT RECEIVE ORDER

Asked by Patricia Hinson | 11/17/2022 6:39:40 AM

ORDER # 111-9348025-8402651 was delivered to incorrect address per the tracking number. Please issue an immediate refund.

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Why Do I Receive A Package from China That I Didn't Order?

1 Answer(s)

Daisy | 11/17/2022 9:08:41 PM Reply

Hi Patricia Hinson,

Sorry, we couldn't refund you. If you couldn't receive it, you need to contact the seller to refund you.

In general, if it's not delivered to your address, you need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, you need to contact the courier in your country to reflect the problem and check it for you as soon as possible.

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