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Why I didn’t receive my order

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Hi I have order but I didn't receive it yet but it shows its delivered already my order xm9_2022
AQ011030652CN. Please let me know where is it. When I will get it I want to order more items

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1 Answer(s)

user
Hi Lovepreet kaur,

It was delivered on June 19. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Number: AQ011030652CN
Package status: Delivered (30 Days)
Country: China -> Portugal
2023-06-19 17:16 It has been delivered, the express has been delivered and signed, and it has been delivered
2023-06-18 09:03 Odemira, Beja 7630-208, Outbound delivery, has been arranged, mail is being shipped internationally
2023-06-16 10:10 Odemira, Beja 7630-208, Express arrives at the processing center, already on its way to delivery, mail is being transported internationally
2023-06-14 16:49 ARRIVE AT DISTRIBUTION CENTER, SHIPMENT LEAVING THE PROCESSING CENTER, SHIPMENT FORWARDING - TO DESTINATION, SHIPMENT IN TRANSIT WITHIN THE COUNTRY
2023-06-12 13:31 ARRIVE AT DISTRIBUTION CENTER, SHIPMENT FORWARDING - TO DESTINATION, SHIPMENT IN TRANSIT WITHIN THE COUNTRY
2023-06-08 08:16 Customs clearance is completed, it is returned to the overseas warehouse, the shipment is forwarded - transferred to the destination, and the express is in transit within the country
2023-06-04 10:43 The dismantling is completed, customs clearance is in progress, the express is being cleared, and the express arrives at the processing center
2023-05-31 13:43 The flight has arrived, the board is being disassembled, the express arrives at the processing center, the cargo arrives at the port, and the express is in transit within the country
2023-05-29 08:03 SHANGHAI, INTERNATIONAL AIRPORT, HAS DEPARTED, THE GOODS HAVE LEFT THE PORT OF ORIGIN, AND THE EXPRESS IS IN TRANSIT WITHIN THE COUNTRY
2023-05-27 08:22 Shanghai, the goods have arrived at the port waiting for the scheduled flight, the destination transshipment [the goods have arrived at the port waiting for the scheduled flight], the goods are in transit, and the international transportation of mail is in transit
2023-05-25 09:02 Shanghai, goods leaving the operation center, destination transshipment [goods leaving the operation center], the goods are in transit, and the mail is being transported internationally
2023-05-23 11:02 Shanghai, the goods arrive at the operation center, the destination transshipment [goods arrive at the operation center], the goods are in transit, and the international transportation of mail is in transit
2023-05-21 12:28 Quanzhou City, the express leaves the commercial express processing center [Quanzhou City], the goods have been sent to the next station, and the international transportation of mail is in transit
2023-05-20 19:43 Quanzhou City, Leave [Jinjiang International Sales Department], next stop [Quanzhou City]
2023-05-20 18:13 Quanzhou City, [Jinjiang International Business Department] has been received and sent

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