I bought a parcel on Ali Express and package was sent via your company. It has gone missing. RF468007855CN. Please locate exactly where this is urgently. Thank you
I bought a phone online from china last year and last month it started give me some problems. I sent my phone to china for repairing because it was still under grantee and until now it haven't reached the supplier for fix. Fuzhou, customs in china want me to pay so that they can release my phone for repairing. How can be assisted in this matter?
You'd better contact the seller as soon as possible to reflect the problem. The seller should refund you partially or send the missing part to you.