I did not receive packages sent 3 months

Asked by Sherif Saleh | 6/4/2020 4:50:57 AM

Hi...
I had a 2 purchases from Ebay and Ali express both were sent through your respected service ...
However till now i did not receive any one of them .
Their tracking numbers are:
LO906014078CN
RE034703215CN

Thanks for efforts

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1 Answer(s)

Daisy 6/6/2020 8:03:58 PM

Hi Sherif Saleh,

LO906014078CN was delivered to air transport on May 16 and is in transit to Saudi Arabia now. It usually takes about 30-60 days to have update showing it arrives in Saudi Arabia after it was delivered to air transport. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

RE034703215CN is not normal. It couldn't leave China and will be returned back to the seller. You need to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.

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