I did not receive packages sent 3 months ago

Asked by Sherif Saleh | 6/8/2020 11:56:54 PM

Good Day...
I have two packages sent to me more than 3 months now. Their tracking numbers are:

LO906014078CN

RE034703215CN

Can You please check them and send them to me ASAP?
Best Regards

You may get the answer from the following articles:

Why Do I Receive A Package from China That I Didn't Order?

What Are the Compensation Standards for Lost Packages During the International Shipping and Delivery?

1 Answer(s)

Daisy | 6/9/2020 6:44:02 AM Reply

Hi Sherif Saleh,

LO906014078CN was delayed for a long time in China. It was delivered to air transport in Naning on May 16 and is in transit to Saudi Arabia now. It usually takes about 30-60 days to have update showing it arrives in Saudi Arabia after it was delivered to air transport. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

You couldn't receive RE034703215CN. It's on the way back to the sender now. You need to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.

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