In general, if it's not delivered to your address, you need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. You need to contact the seller to check it for you and give you a solution in time.
Hi! Both of my item's is stuck in transit for almost 2 months and haven't updated. Does this mean that i will never receive my item or will it eventually arrive but it will just take longer time?
Hello. I purchased an item on AliExpress, but the seller did not ship the item on time, and the purpose for which I have purchased the item has been defeated. I filed a dispute against the store, but the seller did not accept it, saying that he had already shipped the ite. The item has not left China, so I want to know if you can return the item to the address of the seller so that I can receive my money back. The item's tracking number is: RS200992010CN. Thank you.
In general, if it's not delivered to your address, you need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. You need to contact the seller to check it for you and give you a solution in time.