I did not receive the order

Asked by Khadija ben amer | 2/15/2022 2:29:13 AM

I got the result that the ordar was delivered successfully but I didn't receive anything.
AQ847638469CN
Where should I ask about my ordar in France?

You may get the answer from the following articles:

Why Do I Receive A Package from China That I Didn't Order?

1 Answer(s)

Daisy | 2/15/2022 6:56:56 PM Reply

Hi Khadija ben amer,

In this case, you need to contact the seller to reflect the problem and let the seller check it for you. You couldn't check it from your local courier. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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