I refused from parcel and it was sent back to China to seller

Asked by Eugeniu | 2/26/2020 11:19:10 AM

RB884641609SG My tracking number
As I see the parcel can’t leave Beijing
But the buyer is located in Shenzhen, Guangdong, not Beijing
Could you send parcel by correct address or send it me back

Thanks
Eugen

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3 Answer(s)

Daisy | 2/26/2020 8:53:57 PM Reply

Hi Eugeniu,

You need to contact the seller to call China Post service number 11183 to provide the right address for receive it or return it back.

Eugen | 2/27/2020 2:13:53 AM Reply

Hello
To my previous email
The seller refused to call
Can you help please to change address or send back the parcel?

Eugen

Daisy | 2/27/2020 3:02:25 AM Reply

Hi Eugen,

Sorry, we are not China Post. We could only provide tracking information for packages.

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