I'm worried that my package is lost

Asked by Kayla | 4/23/2020 10:21:11 PM

Please help!!!
LN237298945CN (First-Class Package International Service) is not moving for 15 days, I'm worried it's lost. Please help!
I'm suspecting LN237298945CN is lost because my other package (UH494779230CN)is moving successfully when it cost below $5 and LN237298945CN costed over $20.These two were purchased in the same day through Wish.

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5 Answer(s)

Daisy 4/23/2020 11:48:17 PM

Hi Kayla,

It's not lost. You need to wait for more days to get update. It's processed slowly.

jamesellinor 4/24/2020 12:26:04 AM

My item has been dispatch from sorting centre since 21st March and I have no updates. LX000167527CN.

Please can you help? Does this mean it is lost??

Daisy 4/24/2020 5:11:26 AM

Hi jamesellinor,

It's not lost. It was delivered to air transport on March 21 and takes about 7-10 days to leave China. You can not know the exact situation when it's in the middle locations. It usually takes about another 15-40 days (after it left China) to reach and there will be further update when it arrives. Please wait for more days to see.

Jap22550 6/26/2020 6:34:50 AM

I am worried that my package is lost AS987566961CN

Daisy 6/27/2020 6:32:52 PM

Hi Jap22550,

You'd better wait for another 10-20 days to see if there is any update for it. If no, contact the seller to give you a solution in time.

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