Is my parcel lost?

Asked by Theycott | 5/20/2021 2:35:30 PM

Haven't had any updates since 2nd of April. Could you let me know where my parcel is? LZ759585187CN

You may get the answer from the following articles:

What Are the Compensation Standards for Lost Packages During the International Shipping and Delivery?

What Are the Reasons That Cause the Loss of Parcels?

Wrong parcel address. How to change it?

1 Answer(s)

Daisy | 5/24/2021 12:39:01 AM Reply

Hi Theycott,

Airline departs on April 2. It usually takes about 30-60 days to have update showing it arrives in Australia after airline departs. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

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