Hello, I have a parcel that was sent from china to Australia but parcel has been stuck at customs for a month now. I have emailed my local customs and provided them my tracking but i am told that they do not have the parcel. Could you please help with this issue? The item purchased are not illegal and it does not cost over 1000 aud so its not subject to any tax/duty.
2019-11-17 19:08
Shenzhen, delivered to air transport
2019-11-17 01:48
Shenzhen, leaving the Post Shenzhen International Mail Exchange Bureau, the next stop , Shenzhen Exchange Station (via transfer)
2019-11-16 13:25
Shenzhen, "Post Shenzhen International Mail Exchange Bureau" has been exported directly sealed
2019-11-16 06:09
Shenzhen, arriving at the Post Shenzhen International Mail Exchange Bureau (via transfer)
2019-11-16 01:51
Dongguan City, leaving the "Dongguan City Mail Processing Center", the next stop "Post Shenzhen International Mail Exchange Bureau"
2019-11-15 19:30
Dongguan City, arriving at the "Dongguan City Mail Processing Center"
2019-11-15 19:28
Dongguan City, leaving the "Dongguan City Hengli Business Department stone row", the next stop "Dongguan City Mail Processing Center"
2019-11-15 10:30
Dongguan City, "Dongguan City Hengli Business Department stone row" has received