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Item held by export Customs/Security - invoice missing

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Hello,

My package EW100115920FR has been blocked in customs for 1 month because the invoice is missing, I obtained the invoice to whom I should send it to unblock it cordially

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Item held by export Customs/Security (EB830725098CN) (2 replies)

Hi, admin!
Merry Christmas if you celebrate ❤️

I'd like to ask about my package that has been held by export customs since the 22nd. Here is the message from tracking:
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Upon contacting my sender, they confirmed that it was an insurance issue and they have fixed it, but the tracking site is still showing "Item held by export Customs/Security
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May I know the status of my package right now or if there are any lingering issues? I was hoping it would come today or at least December 31 but now with this delay, I don't know when it will arrive.

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