Item still in customs

Asked by Aem1990 | 12/8/2020 2:51:42 AM

I sent a shipment (return item) from France at the end of October and it’s been in customs since 6/11/2020 when will it be delivered to the recipient because I’m waiting for a refund tracking CC963158923FR thank you

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1 Answer(s)

Daisy | 12/8/2020 10:50:30 PM Reply

Hi Aem1990,

It's stuck at the customs of France now. You'd better contact La Poste to reflect the problem and get a solution as soon as possible.

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