China Post: 86 10 11185 EMS: 86 10 11183

Recipient says item not with customs

|

Hi,

The recipient of item RL786302353IE has claimed the item is not with customs.

Could you contact the recipient on phone number +86-15872542345 to let them know the item is with customs or provide contact details of customs for this item please?

Kind regards,
Shane

You may get the answer from the following articles:

1 Answer(s)

user
Hi Shane,

The item is not at the customs but is still in transit now.

Number: RL786302353IE
Package status: In transit
2020-10-09 22:58, LONDON, HEATHROW TRANSIT HUB, Your delivery has been received in
2020-10-09 22:58, CHINA, Your post is going to a sorting office for delivery in
2020-10-07 00:31, PORTLAOISE MAIL CENTRE, CO LAOIS, Your post has left An Post
2020-10-06 20:42, ATHLONE MAIL CENTRE, CO WESTMEATH, Your delivery has been sorted in
2020-10-06 18:25, GALWAY D.S.U., GALWAY, Your delivery has been sorted in
2020-10-06 11:38, MOYCULLEN, CO GALWAY, Your post was accepted in

Related Questions

Recipient says item not with customs (1 reply)

Hi,

The recipient of item RL786302353IE has claimed the item is not with customs.

Could you contact the recipient on phone number +86-15872542345 to let them know the item is with customs or provide contact details of customs for this item please?

Kind regards,
Shane

Recipient doesn't want to contact with custom to receive the package -what to do (0 reply)

Hello!
I have send back (returned) the product to the seller - the package is at the customs, but the seller does not want to contact with customs.
How long does the package stay there waiting for the recipient?
What happens if the recipient does not do, what he's supposed to do at customs.
Does the package return to the sender (the address of the sender is on the package)?
The package I have send to return the item is stuck at customs with the status:
Carrier update, Carrier note: Waiting for Duty Payment

Please note that I have informed the recipient - seller - that he has to contact with customs - he has refused to do it. What can I do now? How to get my package back?

I hope, I will get an answer.
Thank you in advance.

Item still in customs (1 reply)

I sent a shipment (return item) from France at the end of October and it’s been in customs since 6/11/2020 when will it be delivered to the recipient because I’m waiting for a refund tracking CC963158923FR thank you

What should I do (2 replies)
Return of item (1 reply)

Answer This Question

Thank you!Your answer has been posted successfully!