Looking for my order

Asked by Teresa | 4/6/2020 7:20:46 AM

I placed an order in early March online with a merchant that did not advertise shipment from China. When I realized that is where it was shipping from I immediately tried to cancel and they ignored my request. A week later I got an email stating that the order had shipped. Then a few days after that I got another email with a tracking # stating I would receive the order within 10-15 days. It shows Chengdu, delivered to air transport on 3/23/20 but then nothing. I am moving in 2 weeks and was wondering if I will receive my package before then? Here is the tracking # LY028722343CN

You may get the answer from the following articles:

Why Do I Receive A Package from China That I Didn't Order?

1 Answer(s)

Daisy 4/6/2020 7:30:16 PM

Hi Teresa,

It has left China and is in transit to the US now. You can not know the exact situation when it's in the middle locations. It usually takes about 20-40 days (after it left China) to reach and there will be further update when it arrives.