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Lost parcel

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Hello. Hello. I checked the status of my package. Status delivered. Unfortunately, I didn't get it. I can't find what kind of courier company is going to deliver this to me. How do I check it out? Malgorzata Materna. 29Askham close. TS42XR Middlesbrough . Tracking number ZC38180390099.

1 Answer(s)

user
Hi Malgorzata,

According to the tracking information, ZC38180390099 was delivered on May 28. If you don't get it, you need to contact the seller to ask for the new tracking number in UK. Then, use the number to check with Royal Mail about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time. 
 
Order number: ZC38180390099
Package status: Successfully received (7 days)
2025-05-28 14:37 STOCKTON (COURIER), has been approved to invest in [GB Middlesbrough STOCKTON (COURIER)]
2025-05-28 13:13 STOCKTON (COURIER), delivery [GB Middlesbrough STOCKTON (COURIER)]
2025-05-28 13:02 STOCKTON (COURIER), destination transfer【STOCKTON (COURIER)】
2025-05-25 16:40 LHR, Arrival [LHR]
2025-05-24 13:54 HKG, Departure【HKG】
2025-05-24 06:10 HKG, Express delivery arrival processing center [HKG]
2025-05-23 18:20 SHENZHEN, Export customs clearance is completed [SHENZHEN]
2025-05-22 15:28 Dongguan City, Express delivery processing center [Dongguan City]
2025-05-22 14:32 Dongguan City, Express delivery arrival processing center [Dongguan City]
2025-05-22 14:28 Dongguan City, the email left [Dongguan International Company Directly Affiliated International Business Department] and is being sent to [Guangshang Center]
2025-05-22 14:25 Dongguan City, the email has been sorted at [Dongguan International Company Directly Affiliated International Business Department] and is ready to be sent
2025-05-22 11:30 Dongguan City, China Post has collected emails

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