China Post: 86 10 11185 EMS: 86 10 11183

Missing inovice

|

Hello, how to submit an invoice. My item is stuck from UAE to China in China customs, saying missing invoice. Its a returned item from Aliexpress value around 400$, its a returned item - not working.
How to submit an invoice? The receiver can't do anything, i tried, and the UAE post can't do anything, saying I need to submit the invoice. Where to submit? to which email?

2 Answer(s)

user
Hi alen,

The receiver should received the message about how to do that from smartphone. You'd beter let the receiver to check. If no, you need to let the receiver in China call China Post service number 11183 or China customs number 12360 to check how to sumbit it.
user
Seller cant do anything.

There should be a form or email for such things. I am sure daily many thousand people have the same issue.

Thanks for your reply anyway

Related Questions

My "invoice is missing" and i have not been contacted (1 reply)

M parcel has arrived at my country however customs have said that the invoice is missing. I have not been contacted by anybody and I have not received any information about what to do. It has been stuck at "invoice Is missing" for over 2 weeks now. how and who should I contact to resolve this?

missing package (3 replies)

hello, the parcel is missing, there is no movement for 1 month, please help me find it LQ259596787CN

Parcel missing (1 reply)

Hi please can you check on my parcels I think they’ve gone missing
LZ526905943CN
LZ524507904CN
Thank you

Missing package (1 reply)
Missing parcel (3 replies)
Missing Package (0 reply)

Answer This Question

Thank you!Your answer has been posted successfully!