☰
China Post: 86 10 11185 EMS: 86 10 11183
  1. Home
  2. Q & A

my package ist stuck and i cant contact the shipping line

|

Guangzhou, According to the requirements of the EU Customs, your order needs to be supplemented, please log in to the "EMS China Postal Express Logistics" WeChat mini-program, or contact the investment department to supplement the information is the last message.
could you please contact them or give me a link or something like that? thank you very much

You may get the answer from the following articles:

Why is my package stuck in transit for so long?
I sent the package back to China and it's stuck at the customs. What should I do?
What Are the Compensation Standards for Lost Packages During the International Shipping and Delivery?

1 Answer(s)

user
Hi edlir,

You need to contact the receiver in China to do that. There is no link for it. It needs the receiver to login to the "EMS China Postal Express Logistics" WeChat mini-program to do that.

Related Questions

What is the shipping of (Special line) (4 replies)

What is the shipping of. (Special line)

I have purchased personal items that contain some products that contain batteries, and they have been rejected three times by E-EMS, and suggested that the seller ship to (special line)

Is it a safe company?
What is the average shipping to Saudi Arabia?

Or is there a better suggestion to receive my shipment?
Because, unfortunately, I cannot get my money back

thank you

my package ist stuck and i cant contact the shipping line (1 reply)

Guangzhou, According to the requirements of the EU Customs, your order needs to be supplemented, please log in to the "EMS China Postal Express Logistics" WeChat mini-program, or contact the investment department to supplement the information is the last message.
could you please contact them or give me a link or something like that? thank you very much

My package stuck at Received by line-haul. (1 reply)

Hi my package seems to be stuck at Received by line-haul. Is this because of the lock down in Shenzheng? Thanks in advance. LS044652561NL

Tracking says New York line haul hoout. What does that mean? (6 replies)
My tracking is expired (1 reply)
Package shipping status hasn't updated in 4 weeks (0 reply)
How long will my package be stuck at the airport? (1 reply)
Why my package stuck at Hand over to Air Line? (3 replies)

Answer This Question

'Questions and Answers' opens during working days(from Monday-Friday). You are not allowed to post or reply questions now. Thank you for your cooperation.
Thank you！Your answer has been posted successfully!

China Post Tracking

Recommended Articles

Why is my package stuck in transit?

How to send parcels to foreign countries by china post

How long does it take to ship via China Post?

Why can't I track my china post package?

How do I track a package from China?

Wrong parcel address. How to change it?

China import and export regulations 2021

Hot Topics

Call China Post (755 replies)
parcel has been stuck in GuangDongShengGuangZhouShi 51000061 (249 replies)
My pakage is stuck (169 replies)
Stuck at handed over to Airline (150 replies)
Where is my package? (135 replies)
Origin post is preparing shipment (135 replies)
Where is my package (100 replies)
2018-12-11 21:46 Arrive at the "United States" level two processing center (96 replies)