Need an email for China customs

Asked by meganm | 12/22/2022 7:04:05 PM

Looking for this package JZY9753098803913 my tracking info states to email customs. But I have no clue where to get that information. Any help? Thx

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3 Answer(s)

Rudy Benvin Jr | 11/1/2023 3:34:15 AM Reply

Im wandering when my package will be released thank you travking number AT016695402CN

Daisy | 11/2/2023 2:22:19 AM Reply

Hi meganm,

It's shipped by 广州九泽元 (Guangzhou JiuZeYuan Logistics). There is no tracking information for it. You'd better contact the seller to check in time.

Marguerite | 11/30/2023 2:36:54 PM Reply

I tracked my order and it says it was delivered to me today at 1.47pm but I have not received any package tracking number is AT136124526CN what do I need to do or who do I need to contact

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Dear Daisy,
You replied to my last email that "China Customs don't reply questions about packages to individuals. As the carrier who is in charge of delivering the package in China is China Post, you can only contact China Post to check. " Could China Post please contact China Customs to find out if our package has arrived in China? These are the particulars regarding the package:

Customs Dispatch # UH014194156US, International First Class Mail Service
From: Lee, John M
71 Elwood Avenue
Staten Island, NY 10314, USA
To: Zhang, Zangchuan
1816, C Zuo, Renhe Spring Apartment
Wanxiang South Road, Gaoxin Qu,
Chengdu, Sichuan, 610041, China
China Post may contact Zhang, Zangchuan at Phone #18-408266327 to deliver the package.
I believe the package has arrived in China, as it was on its way to China on November 8, but must be held by China Customs. Please request China Customs to release the package for delivery to Zhang, Zangchuan or return the package to me back to the United States if it cannot be delivered.

Thank you, I appreciate China Post's help in resolving this situation with the package.

John M Lee
Phone: +1-917-806-3199 or Email: [email protected]

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