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Where is my order? It was reported delivered but I didn't receive anything.. how are we going to resolve this? AM423859751CN.

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1 Answer(s)

user
Hi Carlos Alves,

You need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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