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Order completed? No not recieved

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Hi, I was just checking my parcel at 17track and he gave an exclamation mark at bpost (Belgian post). Is something going on with my package? LZ065851497CN. I contacted bpost but they dont know anything .when tracking with aliexpress they say order completed. and indicates that it has already arrived. But I haven't received anything yet.

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3 Answer(s)

user
Hi Sisi,

It was delivered on July 1. If you don't receive it, you need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, you need to contact Bpost to reflect the problem and check it for you as soon as possible.

Number: LZ065851497CN
Package status: Delivered (60 Days)
Country: China -> Belgium
2020-07-01 09:29, Item delivered
2020-07-01 08:24, Item in distribution phase
2020-06-30 16:45, Arrival at international office of exchange
2020-05-04 10:29, Departure from office of exchange
2020-05-04 07:10, Departure from office of exchange
2020-05-03 11:08, Arrival at facilities
2020-05-01 11:08, Item deposited to local postal operator
user
Missing package tracking # AS172642571CN ordered in Nov 2020. China Post reports that the package was delivered, but nothing ever arrived in my mailbox or front door. Order through "Tophatter" seller is "Rambling". Need help where is the item I paid for over (2) months ago?!?
user
Hi Kv505,

I have seen many packages with the tracking number starting with A couldn't be delivered to the right address. It may be a scam and was delivered to some other place. You need to contact the seller to give you a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back.

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