Hi Dianela Bruno,

According to the tracking information, ZA00175499101 was delivered on May 21. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to China Post to check where it was delivered for you. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Order number: ZA00175499101
Package status: Successfully received (25 days)
2025-05-21 15:06 FL, FL, 33433 has been made, has been made [US]
2025-05-20 08:37 FL, FL, 33433 delivery, delivery [US]
2025-05-18 08:59 FL, FL, 33433 Express delivery arrives at the processing center, and delivers out [US]
2025-05-16 16:01 ARRIVE AT DISTRIBUTION CE, Express delivery departure processing center [US]
2025-05-14 10:56 ARRIVE AT DISTRIBUTION CE, Express delivery departure processing center [US]
2025-05-13 11:52 Customs clearance is completed, and the delivery is returned to the overseas warehouse. Express delivery leaves the processing center [US]
2025-05-11 09:54 The customs clearance of the target country is completed [the customs clearance of the board is completed, the customs clearance of the customs clearance of the board is completed]
2025-05-07 12:32 The flight has arrived, the board is being dismantled, the express delivery arrives at the processing center, the express delivery arrives at the [US] Customs [Flight has arrived, the board is being dismantled, the express delivery arrives at the processing center], waiting for customs clearance
2025-05-05 06:20 Flight departs, departs 【Shanghai Port】
2025-05-03 08:02 The cargo has arrived at the port and is waiting for flight arrangement. Export customs clearance is completed [The cargo has arrived at the port and is waiting for flight arrangement]
2025-05-01 11:29 Cargo leaves the operation center, express delivery leaves the processing center [cargo leaves the operation center]
2025-04-29 08:57 Quanzhou City, express delivery leaves commercial express delivery center, express delivery arrives processing center [Quanzhou City, express delivery leaves commercial express delivery center]
2025-04-27 09:25 Quanzhou City, express delivery leaves commercial express delivery center, express delivery leaves processing center [Quanzhou City, express delivery leaves commercial express delivery center]
2025-04-26 17:23 Quanzhou City, the email left [Jinjiang International Business Department] and was sent to [Quanzhou City]
2025-04-26 17:23 Quanzhou City, the email has been sorted at [Jinjiang International Business Department] and is ready to be sent
2025-04-26 16:26 Quanzhou City, China Post has collected emails