Can I know when will it clear customs and i receive it? It's been in transit for 9 days

The sender/ shipper says we have to just wait to clear the customs. I do think they submitted the required paperwork, Can I know from your side? And is it possible it's delayed even after submitting the paperwork? And how long can it take to clear the customs? Is there a way to fasten up things from your side? And the problem seems to be only with orders shipping to India.

I have not received any email from my order from China yet will it take for my order to be delivered my order has been paid for my order through PayPal and pay for delivery at$7.99