order not found

Asked by mogtsanga | 1/13/2016 9:49:53 AM

Good morning, I'm hanging a package from China to france
and not the 'I have not received, you can control where is it?
Track number: 70252997508 and :RI811393999CN .Thanks a lot.

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1 Answer(s)

Smith 1/13/2016 10:27:13 PM

Hi,

Did you send the package by yourself or just bought something from China and it was sent by the seller?

I checked many china post tracking websites and found no tracking result for your package. They all said the tracking numbers are not right. I think they are fake numbers. You'd better ask the sender what's the problem.

Another situation is that 70252997508 is an ordinary parcel that can not be traced. But RI811393999CN should be a registered package that can be traced. It may be a fake one.

Also, if the packages just were sent out for only one or two days, there may no tracking information in the tracking system as the shipping carrier hasn't entered the information in its database. You'd check after three days.

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