My package from USA is being held in customs at Hefei (which is 30 minutes away from me by train) since February 2! What number do I call or can I get the location of the customs office so I go pick up my package in person?
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Hi there, I have a package that arrived in Guangzhou yesterday from USA. I received a a notice that it is being held in Customs. Tracking number is CB131298255US. Why would it be held? How can i receive my package? Please help
Hello! My EMS package EE044065495RU is held at the customs in Guangzhou City (import customs retained for inspection). The recipient has contacted the customs but they haven't provided any information about how to get the package. What can be done for this package to be released? Thank you for your help.