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Package held at Customs

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Parcel with tracking number EJ336613604AU held in Customs. What do to next? Do I have to pay?

You may get the answer from the following articles:

I sent the package back to China and it's stuck at the customs. What should I do?
China Import and Export Regulations 2025
List of China Post Forbidden Items

1 Answer(s)

user
Hi melanie clemente,

It'swaiting for you to pay tax now. You can use WeChat to finish payment. Just search 'ems 邮件代理报关' from WeChat Mini Program（微信小程序). Then, click '缴纳税款' if you are the receiver. If no, you can also help the receiver to pay taxes by clicking '帮他人缴税' to check how much you need to pay the finish payment. They support payment through Alipay, WeChat and bank card.

March 19, 2025 03:32:36 PM
Waiting for user to pay tax
March 19, 2025 01:31:25 PM
Mail left [Shanghai International Exchange Bureau]
March 19, 2025 01:31:23 PM
Mail arrived [Shanghai International Exchange Bureau]
March 19, 2025 00:56:28 PM
Import Exchange Bureau retained
March 18, 2025 04:35:00 AM
Delivered to the carrier
March 18, 2025 03:42:00 AM
Leaving the overseas export exchange bureau (not yet arrived at China Post)
March 17, 2025 06:48:00 PM
Arrived at the overseas export exchange bureau
March 17, 2025 02:50:00 PM
[AU] received

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Tracking number LH206381930US. How does this package get released from customs?

2023-09-25 09:22
CHINA,XI'AN, Held in Customs -> Your item is being held in Customs at 9:22 am on September 25, 2023 in XI'AN, CHINA.

2023-09-21 16:16
CHINA,XI'AN, Held in Customs

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