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Package held in Customs


My package(CH178333335US) has been held in Customs. This item is being held in Customs at 10:37 am on February 4, 2023 in WUHAN, CHINA.
Please advice how to proceed and release the package to the recipient.

Thank you.

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2 Answer(s)

Hi Chelsea Chen,

It's waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him call 027-85818705/85818678/85813900 to check how to delare and let it released.
I have contacted the receiver. He has completed all the forms that required by the customs notice. Actually, this package has a USPS customs declaration form taped where listed all the times and prices and the contact person info. I am not sure why the receiver is charged for Y30 because I have paid everything via USPS already. This package has been in China for more than a month which is way longer than expected. Please help to proceed as soon as possible.

Thank you.

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