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Package stuck at Shenzhen customs

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It's been over 2 weeks since my package is being held in customs. It has never taken this long before. Wonder what happens to it. Can you please help. Thank you. Tracking number: LH138593456US

2 Answer(s)

Hi DC,

It should be waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check or call China customs service number 12360 to check.
Need help with a package stuck on transit via the transit airport for 8 days.
LZ853415426CN

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