Package stuck in Customs

Asked by Kristine Tolman | 2/8/2021 8:21:55 PM

Hello,
I have a package stuck in customs in Beijing. The tracking number is CH122072262US. The package arrived from the USA on January 22. I was never given a form by any delivery service saying I need to pay taxes or where to pay the taxes. I received no text message either. I have no idea where this package is or how to get it.

You may get the answer from the following articles:

I sent the package back to China and it's stuck at the customs. What should I do?

Why is my package stuck in transit for so long?

What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

Daisy | 2/10/2021 7:00:46 AM Reply

Hi Kristine Tolman,

In this case, you need to call China customs service number12360 to check.

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Thanks and have a nice day.