China Post: 86 10 11185 EMS: 86 10 11183

Package stuck in Customs

|

Hello,
I have a package stuck in customs in Beijing. The tracking number is CH122072262US. The package arrived from the USA on January 22. I was never given a form by any delivery service saying I need to pay taxes or where to pay the taxes. I received no text message either. I have no idea where this package is or how to get it.

1 Answer(s)

user
Hi Kristine Tolman,

In this case, you need to call China customs service number12360 to check.

Related Questions

Why is my package is stuck in customs? (2 replies)

I am mailing a package back to the company which I purchased clothing online, because it didn’t fit. The company will not refund me until they receive the package, but it is stuck in customs, and they refuse to contact customs to get it. Why is my package stuck in customs? Why isn’t it being delivered? It has been in customs since 8/6/2020.
CH100283313US

Package stuck in customs? (3 replies)

I sent a package to Shenzhen from NY using USPS but after it arrived in China customs it has not updated or moved for two weeks since processing. Is the package lost or stuck in customs? The tracking # is CH109442119US

Package stuck at customs (4 replies)

Hi there,

my package has been stuck at customs since 22nd of december with the notification ''waiting for customs declaration by addressee''. So far i have not been contacted by anyone about that. Could you please advise what to do?

Tracking number CS543335932DE
Thanks and have a nice day.

Answer This Question

You are not allowed to post or reply questions at present. Thank you for your cooperation.
Thank you!Your answer has been posted successfully!