Packages stuck in shanghai

Asked by panzer448 | 7/21/2020 6:59:48 AM

I have 2 packages stuck in Shanghai 1 for more than 2 months please let me know what is happening.

LS335396727CN
and
LY262493249CN

Track Your Package

7 Answer(s)

Daisy 7/21/2020 9:14:13 PM

Hi panzer448,

It was delivered by airline on May 15 and June 1 seperately. It usually takes about 30-60 days to have update showing it arrives in the USA after it was delivered by airline. You'd better wait for more days to get update. If there is no update in three months, you need to contact the seller to get a solution as soon as possible.

panzer448 7/29/2020 4:22:54 AM

It is still not moving you say it has left China but my tracking says it is still there.
2020-05-15 19:06 Shanghai, has been handed over to the airline transport.
2020-06-01 14:20 Shanghai, has been handed over to the airline transport.

Also the seller is telling me to contact you. Why has there been no update in 2 months? I had another package from china get here in 17 days.

Daisy 7/30/2020 3:57:19 AM

Hi panzer448,

They are delayed for a long time in China. To my experience, there should be update showing they arrive in early or middle August, you'd better wait for more days to see if there is any update. If no, contact the seller to give you a solution as soon as possible. The seller should refund you if you couldn't receive them in time.

panzer448 7/31/2020 9:37:41 AM

Everything else ordered Before, Same time or after these 2 packages has already made it to the US and in most cases delivered. These are the only 2 lost in China.

Your first reply is it is out of China and in the US now you say it is delayed in China. Which is it? Or is it lost and you have no idea your job is to just copy and paste the last tracking info?

Daisy 8/1/2020 7:24:59 AM

Hi panzer448,

I mean they are delayed in China for a long time that makes them delayed. They have left China.

LS335396727CN just arrived in the US on July 30:
Number: LS335396727CN
Package status: Expired
Country: China -> United States
2020-07-30 13:09, Chicago, arrive.

Shaggie 9/15/2020 5:04:36 AM

Hey my package is lost and I need help locating it, it’s been 2 months since I ordered and still haven’t even received an updated on my tracker. This is not acceptable.
Evelynwigs track number LZ229486099CN

Daisy 9/15/2020 9:12:12 PM

Hi Shaggie,

It usually takes about 30-60 days to have update showing it arrives in Australia after it was delivered by airline. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

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