Hi, I have a parcel delivered from China to the UK. I tracked my parcel and the latest information is Held for customs inspection. The information has not been updated for three weeks. I didn’t hear from the customs either. I wonder what I can do and who I should contact now.
Hi, my parcel CP413027161CN has been stuck in customs for 2 weeks. I didn't received any update from Aupost or from the customs. I think it may be missing. What can I do to ask for an investigation?
Yes, it's normal. Due to the coronavirus, packages are processed slowly. Please wait for more days to get update.