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Parcel in customs for over a month

Asked by sebg | 7/14/2020 11:58:14 PM

Tracking reference: RY089290227GB
The item has had a reference of 'EME' since the 12th of June 2020. I have spoken with the recipient and they say that they have not been contacted. Please advise what can be done to get the parcel to the recipient. Thank you

1 Answer(s)

Daisy 7/15/2020 10:27:09 PM

Hi sebg,

It's still under the inspection of Guangzhou customs now. You'd better let the recipient contact Guangzhou customs to check it.

Number: RY089290227GB
Package status: In transit
Country: United Kingdom -> China
2020-06-12 07:05, GUANGZHOU, Your item is currently with Customs in the destination country
2020-06-11 08:15, GUANGZHOU, China, Your item is currently with Customs in the destination country
2020-06-11 08:15, 51040034, China, Item received at Sorting Office
2020-06-07 07:37, BEIJING, China, Item has left the overseas International Processing Centre
2020-06-07 01:39, BEIJING, China, Item Received
2020-06-01 11:12, LANGLEY HWDC, Item Leaving the UK
2020-05-31 05:34, LANGLEY HWDC, Item Received by Royal Mail
2020-05-30 18:30, Nottingham MC, Item Despatched to Heathrow Worldwide DC
2020-05-30 15:24, Nottingham MC, Item received at
2020-05-30 08:59, Annesley Woodhouse Post Office [NG17 9JB], Accepted at Post Office.
2020-05-29 22:09, Sender preparing item

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