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Parcel investigation for CP422851703CN

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I have this parcel CP422851703CN sent from Shanghai to Sydney which arrived in Sydney in 21 Oct and showed “ awaiting clearance” since then. Called auspost many times and were told to contact China post to lodge an Investigation to locate where the parcel is. Can anyone suggest how to lodge such an investigation?
Thanks

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1 Answer(s)

user
Hi Vivian in Australia,

You need to let the sender to contact China Post directly to lodge an investigation. You couldn't do that in Australia.

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