Parcel lost ?

Asked by BC | 7/6/2020 8:05:26 AM

The parcel RV377356318CN and RV382014903CN are stuck in China for 3 months and nothing happens and a few weeks ago, both parcels are with tracking expired, the company which I bought the products told me that when the parcel move, the tracking will update again, I would like to know how much time approximately I need wait to at least see these parcels getting a flight and getting out of China. I will appreciate knowing if the tracking updates again, even it showing " expired ".

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1 Answer(s)

Daisy 7/6/2020 10:50:55 PM

Hi BC,

They were delivered by airline on May 13. It usually takes about 30-80 days to have update showing it arrives in Brazil after it was delivered by airline. You'd better wait for more days to get update. If there is no update in this month, you need to contact the seller to get a solution as soon as possible.

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