Parcel returned to China by customs

Asked by Fenglifaguo | 4/1/2020 8:14:38 AM

Hi,
I tried to get a parcel delivered from China to France (a few old journals for research), but it was returned to the retailer after being stopped in customs - I had my phone number and email address written on the parcel, but didn't receive any additional warning, so I don't exactly know what happened. My tracking number is the following: CP390953142CN.
Thanks a lot,

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1 Answer(s)

Daisy 4/1/2020 7:34:16 PM

Hi Fenglifaguo,

It didn't pass the security check and has been returnd back to the seller on March 30. You need to contact the seller as soon as possible to get a soluion (refund you or send one again to you in a different way).

Number: CP390953142CN
Package status: Delivered (22 Days)
Country: China -> France
2020-03-30 16:54, Zhenjiang City, signed, I signed: Elie Lafon, delivery officer: Wang Zhi, tel: 18505240229
2020-03-30 13:39, Zhenjiang City, Peace Road Delivery Department arranged delivery, delivery officer: Wang Zhi, Tel: 18505240229, TROLLER Tel: 0511-852221227
2020-03-30 13:14, Zhenjiang City, arriving at the Peace Road Delivery Department
2020-03-30 12:14, Zhenjiang City, leaving the Central Bureau of Zhenjiang Post District, the next stop , Peace Road Delivery Department
2020-03-29 00:15, Zhenjiang City, to the Central Bureau of Zhenjiang Post District
2020-03-28 23:09, Nanjing City, leaving the "Nanjing Central Bureau Mail Processing Center", the next stop " Zhenjiang Post District Center Bureau" (via transfer)
2020-03-28 14:00, Nanjing, Import Customs Release
2020-03-28 13:48, Nanjing, sent to import customs
2020-03-27 11:22, Nanjing, arriving at the "Nanjing Central Bureau Mail Processing Center" (via transfer)
2020-03-26 14:13, Beijing, leaving Beijing East Station, the next stop , "Nanjing Central Bureau Mail Processing Center" (via transfer)
2020-03-25 15:07, Beijing, Import Customs Release
2020-03-24 16:04, Beijing, Beijing International Mail Processing Center return, note: security return
2020-03-24 14:26, Beijing, Beijing International Mail Exchange Station Returned
2020-03-15 02:39, Beijing, delivered to air transport
2020-03-15 02:39, Beijing, delivered to air transport
2020-03-14 14:49, Beijing, Beijing International Mail Processing Center has been exported directly sealed
2020-03-14 03:12, Beijing, arriving at Beijing Terminal (via transfer)
2020-03-12 14:31, Nanjing, leaving the Nanjing Aviation Processing Center, the next stop , Beijing Terminal (via transfer)
2020-03-10 15:57, Nanjing, Export Customs/Security Release
2020-03-09 19:44, Nanjing, Export Customs/Security Retention Pending Inspection
2020-03-08 22:08, Nanjing, arriving at the "Nanjing Central Bureau Mail Processing Center" (via transfer)
2020-03-08 21:03, Zhenjiang City, leaving the Zhenjiang Post District Central Bureau, the next stop ," "Nanjing Central Bureau Mail Processing Center"
2020-03-08 17:50, Zhenjiang City, to the Central Bureau of Zhenjiang Post District
2020-03-08 17:10, Zhenjiang City, leaving the Branch of the Railway Station of the Post Town, the next station , Zhenjiang Post District
2020-03-08 14:26, Zhenjiang City, "Zhengjiang Post Station Post Office" has received

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