Parcel stuck in Hangzhou customs Tracking no. EJ280926533AU

Asked by Lisa | 10/15/2021 8:37:59 PM

My parcel has been held at customs in Hangzhou since Thursday 30th September at 13:59. It was sent as an express parcel and I have not been contacted regarding any concerns about it. Can you please check the progress of its delivery? Warm regards

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

I sent the package back to China and it's stuck at the customs. What should I do?

What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

Daisy | 10/17/2021 7:41:26 PM Reply

Hi Lisa,

You'd better let the receiver call China Post service number 11183 to further check what happends to it.

Related Questions

EJ280926533AU parcel stuck in Hangzhou customs for 3 months! (1 reply)

My parcel has been in Hangzhou customs for 90 days and I have made an enquire with you sometime ago. The tracking number is http EJ280926533AU. I have received all the help we can get from Australia post, but they have stated that we must get help from China Post as the parcel is stuck here in China. The parcel was sent as an express post so I am very disappointed I have not heard from someone by now! Your assistance would be greatly appreciated as I have also attempted phoning Hangzhou customs many many times and have not been able to speak with anyone as they have not picked up the phone between 2:30-4pm.

Parcel stuck at customs (0 reply)

My parcel EB805778791CN tracking has been stuck at Hangzhou, Export Customs/Retention for Inspection for 3 weeks. May I ask what's the status? Is it ever going to come out of customs?

Parcel stuck in customs (1 reply)

Hi my parcel was sent from U.K. back to China, received at customs Hangzhou on 8th March 2023 but has not moved since then. Can you please advise when it is likely to be clear if customs, tracking number:
RY281515239GB

Need contact info for Hangzhou Customs (2 replies)

Parcel stuck at Hangzhou City, Import Customs Remainpending for Inspection (1 reply)

My package held in Customs since March 16,2023 (1 reply)

Hangzhou Receiver custom since to Month (0 reply)

My parcel has been stuck at customs for a month (1 reply)