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Parcels no update 8 weeks

Asked by Maria | 6/8/2020 8:48:40 PM

Hi I have 2 parcels to Australia and it is stuck in cleared awaiting international departure. This status was updated twice. I don't understand what is happening. Is it by air or sea? Are there no flights to Australia?

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3 Answer(s)

Daisy 6/8/2020 11:47:14 PM

Hi Maria,

There is few flight to Australia that makes them delayed. To my experience, it should be reached in this month. You'd better wait for more days to get update. If you couldn't receive them within the promised time, contact the seller to give you a solution in time.

Maria 6/9/2020 2:06:54 PM

Hi the seller advised there will be delayed shipping which I am ok with. I'm concerned the parcel is going to be lost in transit since it has been so long

Raaj101 12/21/2020 11:28:31 AM

Hi there, I have had no update on my package since stating 'flight arrived'
My tracking number is EB734126565CN.
Could you please help me

Kind regards

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