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Problems with customs

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Hello,

Could you please tell me why shipment CR905333645DE is not being delivered?

Sincerely,
Daniel Mandlik

You may get the answer from the following articles:

2 Answer(s)

user
Hi LeeAdama,

CR905333645DE is waiting for the receiver in China to pay taxes now. He should have got the notice. The receiver can use WeChat to finish payment. Just search 'ems 邮件代理报关' from WeChat Mini Program(微信小程序). Then, click '缴纳税款' to finish payment.

Number: CR905333645DE
Package status: In transit
Country: Germany -> China
Destination:
2025-09-23 11:35 Guangzhou City 51040075, waiting for users to pay taxes
2025-09-23 10:18 Guangzhou 51040034, the email has left [Guangzhou International Exchange Bureau] and is being sent to the next stop.
2025-09-19 15:09 Guangzhou City 51040034, retained by the Import and Exchange Bureau
2025-09-18 11:47 Sent to carrier
2025-09-17 11:38 Leaving the Overseas Export and Exchange Bureau (not yet arriving at China Post)
2025-09-17 01:32 Arrive at the Overseas Export and Exchange Bureau
2025-09-16 15:42 【DE】Received
Origin:
2025-09-23 11:35 China VR, The shipment is in the process of customs clearance for import into the destination country/region. Please find more information here.
2025-09-19 17:06 China VR, The customs clearance process for import into the destination country/region has started. Please find more information here.
2025-09-19 15:09 China VR, The shipment has arrived at the import parcel center
2025-09-19 15:09 China VR, The shipment has arrived in the destination country/destination area.
2025-09-18 11:47 The shipment is being prepared for air transport and loaded into a shipping container. Please find more information here.
2025-09-18 11:47 The shipment has been booked for transport on an aircraft. Please find more information here.
2025-09-17 11:38 The shipment will be transported to the destination country/destination area and, from there, handed over to the delivery organization.
2025-09-17 01:32 Germany, The international shipment has been processed in the export parcel center
2025-09-16 20:59 Germany, The international shipment has been processed in the parcel center of origin
2025-09-16 15:42 Germany, The shipment has been posted by the sender at the retail outlet
user
Hello,

Thank you for your support. Something must have gone wrong. It's a defective item from China that's now being returned. Do you know if the recipient doesn't pay the tax, will it be sent back to me? If so, how long will it take for payment to be processed?

Sincerely,
Daniel Mandlik

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