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still no movement of my order CP417194519CN

Asked by Cary | 10/12/2020 11:56:55 AM

There is still no movement on tracking # CP417194519CN, Where is this package?? Has it left china? Is it in USA YET, YOU MUST ANSWER MY QUESTIONS, SINCE THIS IS YOUR RESPONSIBILITY SINCE YOU ARE THE SHIPPING COMPANY TRANSPORTING THIS PACKAGE. Why and how could you have no idea where this is, is it lost?

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1 Answer(s)

Daisy 10/12/2020 8:49:19 PM

Hi Cary,

We are not the shipping company. We are only a tracking platform for tracking packages for free. If you have problem with China Post. You need to call China Post service number 11185 (Chinese language) to check.

The package is still in transit and has't arrived in the US. It usually takes 60-90 days to be reached affected due to the coronavirus. If you couldn't receive it in time, you can contact the seller to refund you.

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