Stuck at customs

Asked by Casey | 5/18/2020 1:20:21 PM

Hi there,
My parcel has been held at China customs for some time now. I contacted NZ Post to see what the delay was and they said the receiver in China needs to contact China Post. However the receiver is delaying this due to the coronavirus. Can you please find out why it’s been held in customs? Tracking number is CC401383038NZ. Thank you

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1 Answer(s)

Daisy 5/19/2020 7:34:00 AM

Hi Casey,

It's waiting for the recipient to declare to the customs.

Number: CC401383038NZ
Package status: In transit
Country: New Zealand -> China
2020-04-21 09:27, Shenzhen, to be declared to customs by the recipient
2020-04-05 11:03, Shenzhen, sent to import customs
2020-04-05 08:42, Shenzhen, arriving at Shenzhen Swap Bureau (via transfer)
2020-04-05 02:02, Guangzhou, leaving the Guangzhou International Center, the next stop , Shenzhen Swap Bureau (via transfer)
2020-03-26 09:12, Auckland, Auckland exports directly sealed
2020-03-25 08:55, Auckland, departure from the Overseas Export Swap Office (not yet arriving at China Post)
2020-03-25 08:55, Oakland, departing from Auckland
2020-03-25 08:29, Auckland, Arrival spree
2020-03-13 09:40, New Zealand, New Zealand Received

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