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Stuck at customs

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Hi there,
My parcel has been held at China customs for some time now. I contacted NZ Post to see what the delay was and they said the receiver in China needs to contact China Post. However the receiver is delaying this due to the coronavirus. Can you please find out why it’s been held in customs? Tracking number is CC401383038NZ. Thank you

5 Answer(s)

user
Hi Casey,

It's waiting for the recipient to declare to the customs.

Number: CC401383038NZ
Package status: In transit
Country: New Zealand -> China
2020-04-21 09:27, Shenzhen, to be declared to customs by the recipient
2020-04-05 11:03, Shenzhen, sent to import customs
2020-04-05 08:42, Shenzhen, arriving at Shenzhen Swap Bureau (via transfer)
2020-04-05 02:02, Guangzhou, leaving the Guangzhou International Center, the next stop , Shenzhen Swap Bureau (via transfer)
2020-03-26 09:12, Auckland, Auckland exports directly sealed
2020-03-25 08:55, Auckland, departure from the Overseas Export Swap Office (not yet arriving at China Post)
2020-03-25 08:55, Oakland, departing from Auckland
2020-03-25 08:29, Auckland, Arrival spree
2020-03-13 09:40, New Zealand, New Zealand Received
user
Hello,
My package haven’t been updated since July 16th which means over 11 days now and still in “waiting for customs declaration by addressee
Is is lost? Here is the EB035851697KR
user
Hi Moe,

It should be waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check.

Number: EB035851697KR
Package status: In transit
Country: Korea, South -> China
Destination:
2021-07-16 10:04 Shanghai, pending declaration by the recipient to customs
2021-07-15 10:19 Shanghai, import customs remain to be verified
2021-07-14 18:24 Shanghai, sent to the import customs
2021-07-14 04:40 Shanghai, sent to the import customs
2021-07-09 23:31 Seoul, Departure from The Foreign Export Swap Bureau (not yet arrived at China Post)
2021-07-09 20:53 Seoul, arrived at the Foreign Export Swap Bureau
2021-07-09 12:38 South Korea, South Korea has received
REP)
user
Hi, my parcel is already 8 days old when it is at customs for export, I contacted logistics and they told me that my parcel is waiting to be inspected, that's all the information I received. If you can help me with something I will be very grateful.

CP449750204CN this is the tracking number.
Thank you in advance.
user
Hello,
My parcel has been stuck with customs since 18th June - tracking number RY441656327GB.
How long does clearance take? Or can we find out why it is being held?
Thank you

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