I’m mailing a return the last updated tracking says it’s at customs. I cannot received a refund until it is delivered. Why is it stuck? Tracking: CH100129518US
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It should be waiting the receiver to declare. The receiver should have got a notice about what to do to get it. You'd better contact the seller to ask.
I am mailing a package back to the company which I purchased clothing online, because it didn’t fit. The company will not refund me until they receive the package, but it is stuck in customs, and they refuse to contact customs to get it. Why is my package stuck in customs? Why isn’t it being delivered? It has been in customs since 8/6/2020. CH100283313US
Hello My package is stuck in Guangzhou Customs. tracking number is CJ497022095US. recipient is saying that they are not able to get it released and are not able to get any information from post office. Can you find reason for customs hold? Thank you.
It should be waiting the receiver to declare. The receiver should have got a notice about what to do to get it. You'd better contact the seller to ask.